BabyCare Buddy App Help
See growth clearly, warm companionship
BabyCare Buddy is an AI parenting companion for moms and dads. Ask the AI, log care by voice, share daily summaries, manage the baby album, take early-education courses, and run developmental assessments with the companion device. Care logs from your on-duty nanny also sync to the whole family.
Getting started
- Open the app and agree to the User Agreement and Privacy Policy.
- Sign in with your phone number and SMS code. New numbers are registered automatically.
- Complete your profile and add the baby’s info (name, birthday, etc.).
- You’re ready to chat, log care, open the album, or start an assessment from Home.
Most features need a baby profile first. Tap the baby card under Me to add or switch babies.
Home: chat with Maia AI
The Home tab is your AI assistant for questions and quick logging.
- Type questions about feeding, care, or early education.
- Hold to talk — ask questions or let AI create records and to-dos.
- Confirm or edit AI cards for feeding logs, growth logs, and plans.
- Generate early-ed or food images; finished images appear in your gallery.
- With a baby profile, start a developmental assessment from the top; open past reports from the top-right.
Add a baby profile before using assessment and most logging features.
Album: keep the moments
The Album tab collects photos and videos for the active baby so the whole family can watch together.
- Open Album to browse published moments.
- Tap the add button to pick from the camera roll or capture new media.
- New moments appear at the top of the list after upload.
Snapshot records also save media. Check the active baby before uploading so it lands in the right album.
Records: log baby and mom
The Records tab organizes care by date. Add entries manually or by voice from Home. Switch between Baby and Mom tabs.
- Pick a date on the calendar (days with logs are marked).
- Switch between Baby records and Mom records.
- Tap the add button and choose a record type.
- Save the entry; same-day baby logs feed into the daily parenting summary.
Baby record types
- Bottle, breastfeeding, diaper, sleep, solids, early education
- Temperature, vaccine, supplements, notes, snapshots, growth data, allergens
Mom record types
- Confinement meals, excretion, sleep, wound, lochia, postpartum recovery
- Temperature, medication, weight, mood, notes
Useful shortcuts
- Feeding summary: trends for today or the last 7 days.
- Height & weight: growth curves against national standards.
- To-dos: create via AI; repeat once / daily / weekly / monthly.
Daily summary: the whole family can see
AI turns the day’s logs into a shareable summary. Entries from your on-duty nanny appear here too.
- On Records, tap the yellow bar for today’s (or that day’s) summary.
- Wait for the AI summary to finish.
- Optionally add a note or a short story about the baby.
- Share via WeChat or other channels.
Editing feeding logs may regenerate the summary. Sharing is unavailable while generating.
Early education courses
The Early Ed tab helps you turn assessment insights into daily activities.
- Personalized boost: after an assessment, weaker domains are prioritized.
- Children’s early ed: browse 0–6 courses; filter by age and domain.
- Knowledge courses: nursing, solids, and other skills — tab names follow the app.
- Open a course to watch demos and guidance videos.
Full library usually requires VIP. If you hit a daily watch limit, review finished courses first.
Developmental assessment
Assessments follow China’s WS/T 580—2017 (Erxin-II) standard and require the Maia Early Education Guide device (M1). Formal assessment is included with the Early Education Guidance Kit.
- Add a baby and bind/connect the device.
- On Home, tap Start developmental assessment and read the guide.
- After device checks pass, complete items using device prompts and live video.
- Enter growth data to generate the report.
- Reopen reports anytime or share them with family.
Charge the device and install firmware updates first. Ages about 0–1 month or over 72 months may be out of range.
Devices (Early Education Guide M1)
The device provides prompts and live video during assessment. Bind it from the assessment guide; after binding, check status on the baby profile.
- Enable Bluetooth and related permissions, then discover nearby devices.
- Follow on-screen steps to join Wi‑Fi and bind; check status, battery, and device info.
- Update firmware when prompted; disconnect or remove the device if you need to rebind.
On-device basics
- Press and hold the power button to turn on/off.
- Charge via USB-C; recharge promptly when battery is low.
- Use volume keys to adjust playback volume.
- Hold volume + and − together for a few seconds to reset; rebind afterward.
A device usually serves one signed-in phone at a time. If it can’t be found, check whether another phone is connected, or reset and try again.
More in Me
- Baby card: view the active baby; open care profiles to add or switch babies.
- My nanny: see the on-duty nanny; their logs sync into this app.
- My family: see linked relatives who can view records and the album.
- Messages: system notices; enable notifications so you don’t miss updates.
- Feedback: send issues or suggestions.
- Settings: text size, permissions, phone number, delete account, or sign out.
- About: updates, this help page, or the official WeChat account.
FAQ
I didn’t receive the SMS code
Check the number, network, and SMS blockers. Wait a moment and request again. If it still fails, send feedback in the app.
Why can’t I see the nanny’s logs?
Confirm the correct baby is selected, and Me shows an on-duty nanny. The nanny needs to log in Maia Nanny against the same baby profile before records sync to the family.
Why can’t I start an assessment?
Confirm the baby is in the supported age range, the device is bound and connected, battery is OK, and firmware is up to date. Formal assessment requires the kit device.
The daily summary stays on “generating”
Keep a stable network. Recent log edits may trigger regeneration. Wait for refresh, leave and reopen the page, or contact us via feedback.
Voice logging didn’t create a record
Say time, type, and key details clearly (e.g. “120 ml bottle at 3 pm”). Confirm the AI card, or add the log manually in Records.
Can I manage more than one baby?
Yes. Add or switch babies from the care profiles under Me. Home, Records, and Album follow the active baby.
Still need help?
In the app, go to Me → Feedback. For plans and benefits, see the pricing page.
Path: Me → Feedback